art-K is a private art education service which teaches children (who love art!). art-K has developed a specialist art program that tutors art skills to create great pieces of art. We are the largest children's art education service in England, teaching over 8000 children nationally per week!

As a key member of the Central Team, your primary mission is to provide crucial operational support, enabling our studios to run efficiently and maintain a competitive edge. Ultimately, your work helps us deliver the fun, creative experiences that families, children, and adults expect. This role has a special focus on our parties and events.

Job purpose

The job holder will be instrumental in the growth of the company by managing and administrating the software for parties and off-site events, and allocating contractor and human resources to lead and assist parties.

As a medium-sized company, art-K is committed to and values each member of staff; art-K is in a growth phase so by establishing a good track record, the successful applicant can consider their future role development. Options will include growth in hours or change of role in the central team as opportunities arise or, in teaching which may offer relocations to branches opened across the UK.

You will be supervised by one other full-time employee, and share this role with another part-time employee.

Currently there are around 40 parties and events per month and the object is to double this number.

Job responsibilities

The purpose of the role is to support parties and events planning, which include:

• Administer and maintain the parties and events procedures by qualifying customer enquiries and coordinating resources to support the party/event.

• Ensure all parties and events are effectively resourced in a timely manner to meet the deadlines required in order to confirm the customer’s booking.

• Use and maintain various company software systems which may change from time to time.

• Attend weekly meetings to confirm actions and results.

• Write up daily outstanding tasks for other part-time employee to pick up seamlessly.

• Assist with parties and events promotion such as:

  • creating/amending promotional brochures and social media.

  • exploring areas in the community to promote art-K parties and events

  • liaising with businesses to promote art-K events

  • costing up bundles of service to offer customers

- Depending on the tasks at hand, the role may include but not limited to,

• Other activities that may need to be supported:

  • Providing Outreach activities at OXO and supporting the OXO exhibition project in general (overtime may be claimed and offered for this on a fixed term period).

  • Ad hoc support with party and events admin tasks including support covering during sickness or absence periods flexibly.

  • Optional providing off-site events activities if within working hours.

  • Optional extra hours for ad hoc cover for illness in the parties and events team on the days you are not working

All training will be provided to ensure you feel confident taking on these tasks.

Formal Qualifications

• English A level, grade A and above

• Good level computer skills

• Customer service experience would be preferable

• Bachelor’s degree, 2:1 or above

The ideal candidate will have:

• Proficiency in Microsoft Office applications generally, with a focus on Microsoft Word, is essential.

• High level of English writing ability to be able to draft content and respond to questions by email.

• Over time and with growing confidence, an individual who can inspire people with the energy they bring to the role.

• An individual who can effectively communicate balancing the needs of the company with the needs of the individual.

Personal Attributes

• A person who is passionate about children’s artistic development.

• Analytical skills are essential to determine whether processes and approaches are working as desired.

• Good interpersonal skills for engaging with clients and staff.

• Organised and efficient.

Company’s core values

Feeling connected to the company’s core values is essential for success in this role:

• Growth mindset

• Sharing and educating

• Ownership and connection

• Compassionate

art-K’s Feedback Culture for Successful Applicants

At art-K, we place great value on continuous growth and development through constructive feedback given within the team. Once you become part of the team, you’ll receive regular constructive feedback designed to help you build confidence, strengthen your skills, and thrive in your role. You will also have the opportunity to share your feedback and help the team develop as well. We ask all team members to embrace a growth mindset, welcoming feedback as an opportunity to learn and also offering feedback to others. By doing so, we ensure everyone is equipped to achieve their potential and uphold the high standards that make our studios such inspiring places to work and learn.

Benefits

• Annual Salary: £11,679.33 - £12,847.27 depending on existing skills and experience.
  
  

• 24/7 access to mental health support with BUPA.

• Benefits well-being scheme through Heka.

• Health insurance through Vitality (following probation).

• Enhanced Maternity & Paternity pay (following 1 year continuous service)

• Scheme to earn more days of leave linked to length of service, starting after 1 year.

• 28 days holiday a year

• Company funded external training after 2 years of service.

• 3x Salary for Death in Service insurance, one-time payment paid to a designated individual.

• Pension Scheme: Contributions are made to NEST pension.

Start date: 23rd April
Schedule:

Monday, Thursday

16 hours a week (worked in 2 x 8 hours including 30’ paid break) between 9-5pm

Location: In-person, required to work at art-K Winchester

To apply, submit your CV and cover letter.

The Organisation is fully committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, volunteers, and those contracted to work on our behalf to share this commitment. This commitment is underpinned by a rigorous and robust safer recruitment process. All appointments are subject to satisfactory completion of all pre-appointment checks.